Cancel or reopen work

Apply the available lifecycle action and review the new state.

How to use this function

1. Sign in with a role allowed to access work orders.
2. Open Work orders and choose Cancel or reopen work.
3. Review the customer and company site context where this function uses them.
4. Complete or review these controls: Work order, Reason, Status.
5. Apply the available lifecycle action and review the new state.
6. Save or confirm the action, then reopen the record to check its updated state and history.

Fields and controls shown in the demo

• Work order
• Reason
• Status

Guide updated 2026-09-27. Release changes must update this page and its image together.