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View and email a payment receipt

Invoices · Authorized company and partner finance staff · Available

Print, download or email a receipt for each positive payment recorded against an invoice.

Illustrative demo image of View and email a payment receipt
Illustrative demo based on current source fields. No customer data or staging screenshot.

How to use this function

  1. Open a company or partner invoice and record the cumulative paid amount using the invoice payment action.
  2. Only a positive increase recorded as Partially paid or Paid creates a receipt. Status-only history entries do not.
  3. Inside invoice details, find Payment receipts and select View receipt.
  4. Check the individual payment amount, cumulative paid amount and balance after that payment. Earlier receipts keep those historical amounts.
  5. Download PDF or use Print / Save PDF. The issuing company layout and custom letterhead apply.
  6. An authorized invoice issuer can select Send by email, review and confirm the recipient and attachment, then check Email history. A receiving partner may view a receipt but cannot email it as the issuer.
  7. Download PDF preserves the reference-based filename. Print uses the same document title, but Microsoft Print to PDF may request a filename; use Copy filename and paste it in the save dialog.

Fields and controls shown in the demo

  • Invoice reference
  • Receipt number
  • Amount received
  • Total paid after payment
  • Balance after payment
  • Recorded date / time

Guide updated 2026-10-08. Release changes must update this page and its image together.

View and email a payment receipt | SSF Ops Wiki